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Privacy Policy

1. Introduction

Welcome to AI Tech (“we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, including through this website.

2. Company Details

  • Company Name: AI Tech
  • Registered Address: 71-75 Shelton Street, WC2H 9JQ London, United Kingdom
  • Company Registration Number: 14713153

3. Information We Collect

We may collect and process the following data:

  • Personal Information: Name, email address, phone number, and job title.
  • Business Information: Company name, address, industry, and other relevant details.
  • Technical Data: IP address, browser type, time zone settings, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Communication Data: Records of our correspondence with you.
  • Social Media Data: Information related to social media accounts we create or manage on your behalf.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Use Your Information

We use your information to:

  • Provide Services: Develop websites, build AI chatbots, manage and create social media accounts.
  • Service Improvement: Customise and enhance your experience with our services.
  • Communication: Notify you about changes, updates, or offers related to our services.
  • Financial Transactions: Process payments and manage billing.
  • Legal Compliance: Fulfil legal obligations and respond to lawful requests.
  • Marketing: Provide you with information about goods or services we feel may interest you, with your consent.

5. Legal Basis for Processing

We process your personal data based on:

  • Contractual Necessity: To perform the contract we have with you.
  • Consent: When you provide explicit consent for specific processing activities, such as receiving marketing communications.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To operate and improve our business, provided your rights do not override these interests.

6. Data Sharing and Transfers

We may share your data with:

  • Service Providers: Trusted third parties who assist us in delivering our services under strict confidentiality agreements.
  • Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.

International Data Transfers
Given the global nature of our clients, we may transfer your personal data to countries outside the United Kingdom (UK) and European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place, such as:

  • Adequacy Decisions: Transferring to countries that have been deemed to provide an adequate level of protection for personal data.
  • Standard Contractual Clauses: Using specific contracts approved by the European Commission and UK Information Commissioner’s Office which give personal data the same protection it has in the EEA and UK.

7. Data Security

We employ robust security measures, including encryption, firewalls, and secure servers, to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Business Data: Retained for the duration of our business relationship and for a period of up to 6 years after.
  • Financial Records: Retained for at least 6 years as required by law.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data where there is no lawful reason for us to retain it.
  • Restriction: Request the restriction of processing of your personal data.
  • Data Portability: Request the transfer of your personal data to you or a third party.
  • Objection: Object to processing of your personal data where we are relying on legitimate interests.
  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise these rights, please contact us using the details provided in Section 13.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

11. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you via email or through a notice on our website.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: contact@ai-tec.co.uk
  • Address: 71-75 Shelton Street, WC2H 9JQ London, United Kingdom

14. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.